Frequently Asked Questions

At RWA Marketing, we believe clarity builds trust.

We know that hiring a marketing partner is a big decision, and you probably have questions about how we work, what to expect, and where to start. Below you’ll find answers to some of the most common questions about our process, pricing, and services.

If you don’t see your question here, we’d be happy to answer it directly.

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FAQ's

About The Agency

We help growing organizations bring clarity to their marketing through strategy-first leadership. Our core services include our Strategy First Engagement, and Marketing Leadership Retainers.

The agency has been serving clients across Florida and beyond for over 23 years, building long-term partnerships across healthcare, professional services, construction, and local brands

We lead with strategy — not tactics. Every engagement starts with a clear plan before execution so your marketing works together, not in silos.

 

We’re based in Palm Beach County, Florida, and work with clients throughout the state and across the U.S.

Process & Onboarding

Start with a 45 minute free strategy call. We’ll learn about your goals, where your current gaps lie and much more. From there we will recommend the right entry point — from a introductory Total Online Presence Audit to a full Strategy First Engagement.

Strategy First begins within two to four weeks. Simpler introductory engagements can often start within days. The complete Strategy First process typically takes about 45 days to complete.

 

You’ll have a complete marketing roadmap to guide implementation. You can execute internally or move into a Marketing Leadership Retainer for ongoing direction and execution.

 

Yes. You’ll work directly with Mark Dawson (Agency CEO) and a dedicated project manager or strategist depending on your engagement level

Pricing & Timelines

Entry-level options into Strategy First start at $799, Strategy First Engagements begin around $7,500, and Marketing Leadership Retainers typically range from $4,000–$10,000 per month, depending on scope. We price base don outcomes over output and take a revenue based approach to pricing. 

No. Strategy First is a typical 45-day engagement. After that, ongoing retainer are agreed upon dependent on scope of work and established timelines. 

 

Yes we accept both. We use secure automated billing for recurring retainers and standard invoicing for project work.

 

Yes — if you move forward within 14 days, we’ll credit your investment toward your next engagement.

Ownership & Deliverables

You do. All assets, files, and marketing systems created through your engagement are fully owned by your organization once payment is complete.

Yes. You’ll receive final files and editable versions for internal use. We believe in transparency and client ownership.

 

Absolutely. Many of our clients retain us to provide leadership and structure for their internal teams or vendors.

 

Results & Ongoing Support

Strategy-driven marketing creates momentum over time. Most clients begin to see measurable improvements in brand visibility, consistency, and lead quality within the first 90 days of execution.

We track results through monthly dashboards that monitor website traffic, lead generation, engagement, and conversions — all tied back to your original goals.

 

We revisit your strategy quarterly to ensure your marketing evolves with your goals. Flexibility is built into every engagement.

 

Still Have Questions?

We’d love to talk about your goals and help you find the right starting point. Whether you’re building your brand, refining your strategy, or ready for ongoing leadership — clarity starts with a conversation. Book your free strategy session below.